Monday, December 29, 2014

Can't send pictures via text

When a device is unable to send and download pictures with the text app, it is usually a result of device network access configuration.  The smart phones need to connect to a wireless/cell network provider like AT&T, Verizon and others. 

These providers have different mobile telecommunication technologies like 3G, 4G which in turn have different broadband like HSPA+, LTE. It is important to know what you phone supports. For example, some devices only support 3G, so if the phone is configured to use the settings for 4G, you may not be able to send a picture with a text message.

In the case of AT&T with a 3G phone, we need to use the Cingular settings. If the device does not support 4G and it has the ATT.NET settings, the text app will not be able to send/receive pictures.

Android APN (Access Point Names) Settings:

Settings > Wireless Connections > More > Mobile Networks > Access Point Names 

These are the settings with importance. For the other entries, we should just leave the default values.

3G Settings
4G Settings

Username: wap@cingulargprs.com
Password: cingular1
MMSC: http://mmsc.cingular.com
MMS proxy: wireless.cingular.com
MMS port: 80
MCC: 310
MNC: 410
APN type: default,supl,mms


MMSC: http://mmsc.mobile.att.net
MMS proxy: proxy.mobile.att.net
MMS port: 80
MCC: 310
MNC: 410
APN type: default,supl,mms,hipri

For other service providers, just do a quick search on google with this: 

ATT APN Settings

Replace ATT with your provider.

I hope this helps.